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One of Termolab's biggest concerns is the satisfaction of its customers. To do this, we have a technical assistance service in person or remote For this purpose you can use one of the following channels:

+351 234 666 656
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Privacy Policy and Data Protection

Updated in: May 2019

TERMOLAB is strongly committed to the respect of users’ privacy and the protection and safety of your personal data. To that effect, users are hereby informed on how TERMOLAB processes and protects personal data provided through its online platforms.

Users should carefully read this Privacy Policy, which was written in a clear and simple manner, so that users may understand it clearly and decide freely whether they wish to provide their data to TERMOLAB.

  1. Responsible organization and data protection officer

This website is operated by Termolab, Lda, Zona Industrial da Giesteira, Rio Côvo, 3750-309 Águeda, responsible for the processing of personal data. From time to time, we may change this Privacy Policy. If you wish to stay current, please visit our website, as all changes will be posted here.

 

  1. Collection and use of your data for information purposes

Our customers’ personal data are processed only because they are necessary for preparing budgets, contracting procedures, managing deliveries and tracking orders, providing after-sales service, complying with legal obligations or because their processing has been consented.

 

  1. Rights of the data holders

 

According to the law in force, data subjects have the right, at any time, access, rectification, erasure, limitation or treatment of opposition of the data concerning it, should do so in writing by mail to the email address comercial@termolab.pt or write to Termolab, Lda. a / C Responsible Privacy and Protection Data Ap. 126, 3754-909 Águeda, if you wish to exercise these rights. All data subjects have the right to lodge a claim directly to the PORTUGUESE DATA PROTECTION AUTHORITY.

  1. Security measures

A TERMOLAB protects personal data collected in accordance with high levels of security, in compliance with the security policy in the processing of personal data.

  1. External Websites

The TERMOLAB website has links to other sites, which, in our view, may contain information / useful tools for our visitors. Our privacy policy does not apply to third party sites, so that if another visit from our site should read the same privacy policy.

  1. Children's Privacy

TERMOLAB does not knowingly collect personal data from children or minors. However, if this happens, this data will be deleted from our systems.

  1. Cookies

TERMOLAB use "cookies" to collect information about your visits to our websites and to improve your experience. If you wish, you can disable all cookies if you prefer not to receive them. You can also configure your computer to warn you about the use of cookies. In either case, you need to adjust your browser settings.

  1. Does this policy also cover personal data collected offline?

Yes. Our privacy practices are consistent and apply also to data collected offline.

  1. Updates to this Privacy Policy

This Privacy Policy, Security and Data Protection is subject to change, so it is recommended to view it periodically. The date of the last update to this document is indicated by the caption “Updated in”, in the heading of this document. Changes to this Privacy, Security and Data Protection Policy will take effect at the time of their publication on the website.